IT Support Engineer (Windows, macOS & M365)

[Job ID: 1687509]

Responsibilities

• Diagnose and resolve software, hardware, network, and system-related issues.
• Manage device deployment, setup, imaging, and user access administration.
• Provide support for video conferencing platforms, remote work tools, and communication systems.
• Deliver on-site and remote technical support to end users.
• Maintain accurate IT asset inventories and technical documentation.
• Perform system updates, configurations, and routine maintenance activities.
• Coordinate with external vendors on equipment repairs, replacements, and technical services.
• Support the implementation and installation of new software applications and IT systems.
• Monitor and maintain data backup and recovery solutions.
• Assist with IT security initiatives, including antivirus management, patching, and compliance requirements.

Requirements

• 2 to 4 years of IT support experience is preferred.
• Experience supporting Windows, macOS, and Microsoft 365 environments.
• Familiarity with networking technologies, VPNs, and Active Directory.
• Strong troubleshooting skills, including remote support experience.
• Commitment to maintaining accurate technical documentation.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Saito Ryuya
EA Personnel Reg. no.: R23116168
EA License no.: 07C5771

#SCR-owen-saito