Excis Compliance (Thailand) Company Limited
IT Support Engr
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Central Region, Malawi
Work mode:
Onsite
Published on:
14 September 2026
What they need
The scope of activities shall include the below as part of the JD
Diagnostic services for all MacOS, Windows OS, iOS and Android devices
Assist on the conferencing room issues (Audio Visual Support)
Update virus definitions, scan for spyware
Update system and application drivers
Run battery diagnostics, report on disk drive status
Laptop services including
Re-image laptops (Windows and Mac)
Troubleshoot systems
Training & orientation of laptops, applications
Upgrade laptops (Windows and Mac), memory, and smart devices
User awareness services on any of the user request or any new
service/application that was launched by Customer
Perform proactive health check of devices
Educate users on other avenues of support available to them (for e.g.,
chat, self-service etc.)
Provide awareness on any outage or maintenance window that may
potentially lead to downtime of service for a user
Communicate proficiently (oral and written) in both English and local
languages as assigned.
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