IT Support Executive

Job Summary

Are you an experienced IT Support Executive looking for a rewarding opportunity in GurgaonAkolta Solutions Private Limited is hiring a skilled IT professional to provide desktop support, hardware troubleshooting, network support, printer configuration, and Microsoft Outlook configuration. The ideal candidate should have strong technical troubleshooting skills, excellent communication abilities, and experience supporting end users in a corporate environment.

If you are passionate about solving technical issues, maintaining IT infrastructure, and delivering excellent user support, this role is perfect for you.

Job Title

IT Support Executive

Company Name

Akolta Solutions Private Limited

Location

Gurgaon, Haryana, India

Employment Type

Full-Time

Workplace Type

On-site

Industry

• Information Technology
• IT Services
• Computer Hardware
• Network Support
• Technical Support

Experience Required

Minimum 2 Years

Gender

Open to All

Education Qualification

• Diploma in Computer Engineering
• Diploma in Information Technology
• Diploma in Electronics
• Or any equivalent Diploma qualification

Preferred

Candidates having experience as:

• Desktop Support Executive
• IT Support Engineer
• Technical Support Executive (IT)
• Hardware Network Support Engineer
• System Support Executive
• System Support Engineer
• IT Helpdesk Executive
• IT Helpdesk Engineer

Experience with:

• Desktop Troubleshooting
• Laptop Troubleshooting
• Hardware Installation
• Printer Configuration
• Microsoft Outlook Configuration
• Network Troubleshooting
• Windows Operating System
• User Support

IT Support Executive Job in Gurgaon

Akolta Solutions Private Limited is looking for an experienced IT Support Executive to join our growing IT team in Gurgaon. The IT Support Executive will be responsible for providing day-to-day technical support for desktops, laptops, printers, Microsoft Outlook, and network-related issues.

The IT Support Executive will diagnose hardware and software problems, install and configure IT equipment, troubleshoot network connectivity issues, and ensure smooth operation of IT systems across the organization.

This opportunity is ideal for candidates with hands-on experience in desktop support, system administration, IT helpdesk operations, and hardware maintenance. Candidates should possess excellent problem-solving skills, customer service orientation, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

Desktop Laptop Support

• Install and configure desktop computers and laptops.
• Diagnose hardware and software issues.
• Perform operating system installation and updates.
• Resolve user-reported technical issues.
• Maintain desktop security and antivirus updates.

Hardware Network Support

• Install computer hardware.
• Troubleshoot hardware failures.
• Configure LAN and network connectivity.
• Diagnose internet connectivity issues.
• Replace faulty hardware components.

Printer Configuration

• Install printers.
• Configure network printers.
• Resolve printer connectivity issues.
• Troubleshoot printing errors.

Microsoft Outlook Support

• Configure Microsoft Outlook accounts.
• Troubleshoot Outlook synchronization issues.
• Configure email profiles.
• Resolve email sending and receiving issues.
• Support Microsoft Office applications.

IT Helpdesk Support

• Respond to IT support tickets.
• Provide remote and onsite technical support.
• Maintain IT asset records.
• Escalate critical issues when required.
• Ensure timely issue resolution.

Required Skills

• Desktop Support
• IT Support
• Windows 10 / Windows 11
• Printer Installation
• Hardware Troubleshooting
• Laptop Repair
• Desktop Repair
• LAN Troubleshooting
• Operating System Installation
• Microsoft Office
• Active Directory (Basic Knowledge Preferred)
• Antivirus Management
• IT Helpdesk
• Ticket Management
• Remote Desktop Support
• System Maintenance
• Problem Solving
• Communication Skills

Benefits

• Stable Career Growth
• Professional Working Environment
• Learning Opportunities
• Skill Development
• Supportive Team Culture

Application Process

Interested candidates can apply by submitting their updated resume. Shortlisted applicants will be contacted for the interview process.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.