IT Support Executive

·        Install, configure, deploy, and support laptops, desktops, operating systems, applications, and hardware.

·        Maintain and manage the firm’s IT infrastructure.

·        Provide daily IT support to internal users via face-to-face, remote access, phone, and email.

·        Troubleshoot issues related to systems, networks, hardware, and software.

·        Prepare computers and conduct IT orientation sessions for new employees.

·        Replace hardware components to resolve technical issues as needed.

·        Manage user accounts, including creation, modification, deletion, and resolving login or password problems.

·        Maintain accurate records of computer hardware and software inventory, movements, and disposals.

·        Coordinate with vendors for warranty services, parts replacement, onsite support, and technical problem resolution.

·        Prepare outdated computers and hardware for secure disposal, ensuring data is properly erased.

·        Assist with other IT-related tasks and ad hoc duties as assigned.

·        Provide technical and system support for General Meetings, including registration, voting and meeting platform coordination.

·        Support share registrar systems and troubleshoot technical issues during meeting proceedings.

Requirements:

·        Minimum Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.

·        Proficient in common business applications such as MS Word, Excel, Access, and PowerPoint

·        Fresh Graduates and welcome to apply.

·        Skilled in documenting standard and application operating procedures.

·        Self-motivated, enthusiastic, and eager to learn in a dynamic and fast-paced environment.

·        Passionate about technology and driven to deliver impactful technology solutions.

·        Strong interpersonal and communication skills, with the ability to engage effectively at all levels.

·        Excellent analytical and troubleshooting abilities.