IT Support Executive

Monday - Friday

AWS + VB

East

Responsibilities:
Provide Level 1 and Level 2 support for enterprise applications, including SAP S/4HANA, Freshdesk, Servigistics and Microsoft 365.

Troubleshoot application issues, manage user access and coordinate with vendors for technical support.

Monitor application performance and recommend system improvements.

Support data extraction, reporting and dashboard maintenance using Power BI, SAP Analytics Cloud (SAC) and SQL.

Gather business requirements and prepare functional specifications and project documentation.

Coordinate User Acceptance Testing (UAT), system implementations and end-user training.

Manage small-scale IT projects and collaborate with internal stakeholders and external vendors.

Maintain system documentation, SOPs and IT support ticket records.

Requirements:
Minimum Degree in Computer Science, IT or related field

At least 3 years of experience in related IT Experience, preferably in Enterprise Application Support

Hands-on experience in ITSM Tools, Sharepoint and SAP Analytic Cloud or Power BI

Knowledge in SQL Queries, reporting tools and system troubleshooting

Choek Wei Qi Joel | R1877109

Recruit Lync Pte Ltd | 22C1000

At Recruit Lync Pte Ltd, located in Singapore, we are a premier employment agency supported by a team of experienced consultants specializing in various industries such as manufacturing, healthcare, service, and more. We pride ourselves on our values of integrity, trust, respect, and enthusiasm, which guide us in our interactions with both clients and candidates.

Our Mission:
At Recruit Lync Pte Ltd, our mission is to bridge the gap between exceptional talent and leading companies, fostering long-term success for both. We are committed to understanding the unique needs of each client and candidate, ensuring that the perfect match is made every time.

Client and Candidate Support:
We are not just recruiters - we are partners in career growth and business success. Our dedicated consultants work closely with clients to tailor recruitment solutions and with candidates to support their career development through personalized guidance.

Commitment to Diversity and Inclusion:
We believe in promoting a diverse workforce and are passionate about creating opportunities for individuals from all backgrounds. Our commitment to inclusivity drives us to recruit talent that reflects the richness of different perspectives, cultures, and experiences.

Industry Expertise:
With years of industry experience, our consultants have an in-depth understanding of the evolving job market across various sectors, including manufacturing, healthcare, services, and technology. This expertise allows us to connect clients with highly qualified professionals who meet their specific needs.

Endorsement and Partnerships:
Our success is reflected in the continued relationships we have built with well-known companies across multiple industries. From large multinational corporations to dynamic start-ups, we are proud to be the trusted recruitment partner for businesses of all sizes.

Growth and Opportunities for Candidates:
For candidates, working with Recruit Lync offers not only access to exciting job opportunities but also career-building support. Whether you're looking to take the next step in your career or explore new industries, our team provides tailored advice and resources to help you succeed.

What Sets Us Apart:
Our focus on delivering exceptional service to both clients and candidates has earned us the trust of numerous blue-chip companies, SMEs, and start-ups seeking recruitment solutions and expert advice. We understand that building the best team involves finding the right balance of talent, skills, attitude, and personality, and we have a proven track record of assisting clients in identifying and recruiting top talent to add value to their teams.

Looking Ahead:
We aim to continue expanding our network of top-tier clients and candidates, ensuring that our recruitment solutions evolve with the changing demands of the global job market.

We are proud of the team we have built at Recruit Lync, and we are even more proud of the teams we have helped others build.

To learn more about us, please visit our website: https://www.recruitlync.com