IT Support Executive

Job Vacancy: IT Support Executive

Company: Al Mahasin Group of Companies
Location: Sharjah, UAE
Job Type: Full-Time
Experience: 2–5 Years
Industry: Electrical Engineering / Electromechanical Contracting

Job Description

Al Mahasin Group of Companies is looking for a reliable and technically skilled IT Support Executive to manage daily IT operations and provide technical support to employees across the company.

The candidate will be responsible for maintaining office computers, printers, internet connectivity, email systems, software, and other IT equipment to ensure smooth and uninterrupted office operations.

Key Responsibilities

• Provide day-to-day IT support to employees and resolve hardware and software issues.
• Install, configure, and maintain desktops, laptops, printers, scanners, and other office IT equipment.
• Troubleshoot Windows operating systems, applications, internet, Wi-Fi, and network connectivity.
• Manage company email accounts, Microsoft Outlook, Microsoft 365, and user access permissions.
• Maintain office LAN, Wi-Fi, routers, switches, and network connections.
• Set up computers, email accounts, and system access for new employees and deactivate access for employees leaving the company.
• Maintain antivirus protection, perform system updates, and ensure IT security.
• Manage data backups and assist with data recovery when required.
• Maintain IT asset registers, equipment inventory, software licenses, and IT documentation.
• Coordinate with external IT service providers for maintenance and technical issues.
• Provide IT support for office telephone systems, CCTV, access control, and other office systems, where applicable.
• Ensure timely resolution of IT issues and maintain smooth daily office operations.

Requirements

• Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
• Minimum 2–5 years of experience in IT support or a similar role.
• Strong knowledge of computer hardware, Windows operating systems, and software troubleshooting.
• Practical experience with Microsoft 365, Outlook, email configuration, and user account management.
• Basic knowledge of networking, LAN/WAN, Wi-Fi, routers, and switches.
• Knowledge of antivirus software, data backup, and IT security practices.
• Good communication, troubleshooting, and organizational skills.
• Ability to work independently and provide support to employees across different departments.
• Previous UAE experience is preferred.

Pay: AED4,000.00 - AED5,000.00 per month

Work Location: In person