IT Support Executive - Karachi

As an IT Support Executive, you will be responsible for Provide onsite support for hardware, software, and network issues. Responsibilities include system setup, troubleshooting, end user support, and ensuring IT compliance. Key responsibilities includes:

• Provide support for Installation and configuration/ troubleshooting computer hardware, software, systems, networks, Wireless, IP Phones, printers, scanners, UPS and IP Cameras.
• To help users in solving their computer related problems.
• Perform installation and upgrades on all PCs/Notebooks.
• Endpoint Support and ensure that antivirus software runs perfectly on all systems.
• Tier 1 local Application support.
• To make sure any illegal software should not be installed in the company.
• Accomplish all tasks and responsibilities assigned by the Assistant Manager IT Support.
• Monitoring and maintaining computer systems and networks links.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up AD accounts for new users.
• Repairing and replacing equipment as necessary.
• Strong diagnostic and troubleshooting skills to resolve technical issues in timely manner.
• Maintain good and smooth communication with customers through different channels like web, email, and phone.
• Respond to customer’s calls, emails and act accordingly regarding issues.

Application Question(s):

• Are you located at Pipri / Gulshan-e-Hadeed / Bin Qasim Town?

Education:

• Bachelor's (Required)

Experience:

• IT Support: 2 years (Required)

Work Location: In person