IT Support Intern (นักศึกษาฝึกงาน)

About the role

IT Internship providing 1st level support for hardware, software, and system-related issues, with involvement in IT system maintenance, troubleshooting, and departmental projects.

Key responsibilities

• Provide 1st level support for hardware, software, and system-related issues
• Assist in the installation, configuration, and maintenance of computer hardware, software, networks, printers, and scanners
• Execute and support IT project deployments and rollout activities from HQ
• Respond promptly to IT service requests and incidents from users
• Monitor and maintain IT systems including CCTV, telephone systems, and HR time attendance devices
• Monitor company network for security alerts and assist in investigating potential security breaches
• Ensure daily data backup processes are completed and verified
• Maintain and update IT asset inventory and related documentation
• Assist with IT documentation, routine maintenance, and ad-hoc tasks as assigned

About you

• Bachelor's degree in a relevant field
• Able to communicate in English and Thai
• Willing to learn, proactive, and able to follow instructions
• Internship duration: Minimum 3–6 months (preferred)