IT Support Intern

About the role

This internship provides hands-on exposure to real-world data centre and enterprise IT infrastructure, with opportunities to learn network, server, Linux, and equipment deployment through actual projects. Training and guidance will be provided, and work-related transportation expenses will be reimbursed.

Key responsibilities

• Data Centre Equipment Deployment and Delivery: Responsible for rack mounting, hardware installation, cabling, debugging, system initialization, and on-site delivery of Mac hosts, office equipment, and client terminal devices.
• Network Equipment Operations and Maintenance: Responsible for basic configuration of H3C and Ruijie switches, firewalls, and wireless devices, including VLAN segmentation, policy configuration and debugging, daily monitoring, and troubleshooting; participate in the deployment and acceptance of core network equipment in the data centre.
• Server Operations and Maintenance: Assist with Linux system installation, optimization, security hardening, and daily maintenance; conduct server hardware inspections, status monitoring, and basic troubleshooting.
• Company and Project Operations: Cooperate with the team to complete company onboarding and offboarding account management, on-site debugging, and acceptance work; organize deployment documents, operation and maintenance records, and various technical materials.

About you

• Current student intern majoring in Computer Science, Network Engineering, Information Security, Software Engineering, or other related fields.
• Familiar with basic configuration of network equipment; candidates with knowledge of the basic principles of switches, firewalls, and wireless networks are preferred.
• Familiar with basic Linux commands and daily operations and maintenance; knowledge of server hardware structure and basic maintenance is preferred.
• Candidates holding network-related certifications such as HCIA/HCIP or CCNA/CCNP are preferred.
• Able to accept on-site work in the data centre and travel to different work sites when required, including equipment rack mounting, debugging, deployment, and other related tasks.
• Proficient in Chinese, English, and Bahasa Malaysia, with Chinese required for communication with China stakeholders.