IT Support Intern (Student Trainee) | Pampanga Site

Program Overview

We are looking for an enthusiastic and eager-to-learn IT Support Student Trainee to join our team for their On-the-Job Training (OJT). This role is designed to bridge the gap between classroom theory and real-world application. Under the direct supervision of our experienced IT professionals, you will gain hands-on experience in hardware lifecycle management, asset compliance, and onsite infrastructure support within a fast-paced, professional corporate environment.

Key Responsibilities:

• Hardware Lifecycle Support: Assist in the end-to-end process of hardware technology refresh, including the physical preparation, imaging, and deployment of machines for team members.
• Asset & Inventory Compliance: Support the IT Asset Management team in conducting physical audits of hardware, ensuring accurate inventory records, and maintaining organization in production and storage areas.
• Equipment Logistics: Support Work-From-Home (WFH) initiatives by assisting with equipment testing, secure boxing, and coordinated distribution for remote staff.
• Onsite Infrastructure Assistance: Collaborate on office facility projects, including cable management (harnessing) and the safe physical transport of IT assets across sites.
• Physical Setup & Maintenance: Ensure the functionality and readiness of executive boardroom audiovisual and teleconferencing equipment through routine testing and maintenance.

Qualifications:

• Currently enrolled as a student pursuing a degree in Information Technology, Computer Science, or a related technical field.
• Must have an active endorsement letter from the University/College OJT Coordinator.
• A proactive attitude and an eagerness to learn professional IT operations and workplace etiquette.

Program Logistics:

• Work Setup: Onsite (Mandatory)
• Work Schedule: Shifting/rotating schedule
• Supervision: All tasks are performed under the direct guidance of assigned IT staff; interns participate for the purpose of fulfilling academic requirements.