IT Support Leader

Job Responsibilities:-

• To help project manager overseen the team in support, improvement plan and other miscellaneous.

• SAP – purchase request and shopping cart support, invoice delivery within IT, procurement, requesters and vendors.

• Coordination with vendor for quotations, new IT purchase requisitions, IT hardware discussion, arrival, collection and installation.

• Inventory control and asset management for hardware and software.

• To follow up, resolve with technical support, IT related requests, reporting, system access, and operation coordination on end users and top management.

• Setup, install troubleshoot and support IT hardware including but not limited to PC/laptop, thin client, printer (barcode/LaserJet/photocopier), barcode scanner, desk phone, and interactive display.

• Setup, install and support company PDA, tablet, and mobile phones.

• Setup, install, update, troubleshoot and support IT software.

• Meeting room setup and support, including projector, Audio Visual (AV) conference equipment.

• Managing apps/ software volume & professional license etc.

• Develop and maintain installation and configuration procedures.

• Ad-hoc event support.

• Help on other IT matters as and when requested by superiors.

Requirements:-

• Certificate/Diploma in Computer Science/ Information System.

• 1 years working experience in support factory production environment

• Good knowledge in basic configuration about TCP/IP networking (LAN/WAN)

• Possess good hardware and software assembly, upgrades, repairs, troubleshooting and resolution skills.

• Able to troubleshoot PCs and laptops that runs under various version of Windows OS

• Performing tests and evaluations on new software and hardware.

• Able to work independently

• Must be team player.