IT Support Manager

Key Responsibilities

1. Assist PM in project management, coordination, systems implementation and modification

2. Be responsible for system maintenance and operations

3. Monitor and ensure the reliability, performance and stability of business systems

4. Prepare user guides & any other necessary documentation

5. Develop tools/reports based on user requirements

6. Manage any other ad-hoc projects and assigned duties.

Requirements

1. Degree in Computer Science or IT related disciplines,

2. Minimum of 5 years’ experience in FCM’s IT dept or in futures system vendor’s R&D team

3. Strong project management and vendor management capabilities are required, with proven track record in system deployment and vendor management

4. Experience in global Futures systems setup/operation is preferred, i.e., ION/FIS/ESunny etc.

5. Familiar with at least one programming language, e.g., Python

6. Understanding of derivative market and its operations is an advantage

7. Fluent in both English and Mandarin.

The company will provide competitive comprehensive human resources development support within the industry.

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