IT Support Officer

The Mohinani Group, is a multi-generational family business with its origin and heritage in Africa. With a headcount in excess of 5000 employees, & over 5 decades of experience in the regions, the group operates across multiple countries & sectors.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Lagos, Nigeria
Job Type: Full-time

About the Role

• We are seeking an experienced IT Support Officer to provide technical support and ensure smooth day-to-day IT operations across the company's locations.

Key Responsibilities

• Troubleshoot computers, printers, Microsoft 365, applications, and network issues.
• Manage IT tickets and resolve incidents within SLA.
• Install and maintain IT equipment and peripherals.
• Support LAN/Wi-Fi, CCTV, biometric, and other IT-enabled systems.
• Maintain IT asset records and support user onboarding and deployments.

Requirements

• OND/HND/B.Sc./B.Tech. in IT, Computer Science, Computer Engineering, or a related field.
• 2–4 years of experience in IT support/helpdesk.
• Strong troubleshooting and communication skills.
• Knowledge of Windows, Microsoft 365, networking, and IT ticketing systems.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "IT Support Office" as the subject of the email.