IT Support Officer

The IT Support role in the business services industry focuses on providing technical assistance and troubleshooting to ensure smooth operations. This temporary position offers an hourly rate and requires a hands-on approach to resolving technology-related issues.

Client Details This organisation operates within the business services industry and is seeking a skilled professional for a temporary role in technology support.

Description

• Provide first-level IT support and troubleshoot hardware and software issues.
• Assist users with system access, password resets, and account management.
• Maintain and update IT equipment and inventory records.
• Coordinate with external vendors for equipment repairs or replacements.
• Ensure compliance with IT policies and procedures.
• Document support requests and resolutions for future reference.
• Perform routine system updates and maintenance tasks.
• Collaborate with the technology team to improve IT processes.

Profile A Successful IT Support Officer Should Have

• Experience in providing technical support in a professional setting.
• Have good communication skills applied with technical health
• Knowledge of hardware, software, and network troubleshooting.
• Familiarity with common operating systems and office software.
• Strong problem-solving skills and attention to detail.
• Ability to communicate clearly and effectively with users.
• Capability to work independently and manage multiple tasks.

Job Offer

• Opportunity to gain hands-on experience in the business services industry.
• Competitive hourly rate.
• Temporary position offering flexibility.

If this role aligns with your skills and interests, you are encouraged to apply.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jagadeesh Vikram at [email protected]