RecruitFirst Pte. Ltd
IT Support | Desktop Engineer - 12 months contract
1 month ago
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Important information
Contract type:
Freelance / Contract
Salary:
SGD 30,000 – SGD 42,000 / year
Location:
Singapore
Work mode:
Onsite
Published on:
30 September 2026
What they need
Location (Nearest MRT): Central Area
Salary: Up to $ 3,100 (Depends on Qualification & Relevant Work Experience)
Performance Bonus: Up to 1 Month
Duration of Work: 1 Year Renewable Contract
Working Hours - Normal Office Hours
Monday to Friday, 8:30 AM – 6:00 PM
Responsibilities
- Performed Desktop Support services to users
- This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
- Perform imaging/re-imaging / troubleshooting / configuration
- Perform asset inventories
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
- Creates and updates work instructions (where necessary)
- Document standards and procedures (where necessary)
Requirement:
- Minimum 1 year of hands-on experience in desktop support, with proven expertise in troubleshooting hardware, software, and end-user technical issues.
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