IT SUPPORT (PG2)

Job Responsibilities

• Monitor and maintain daily IT/OT network, server and system operations.
• Install, configure, maintain and troubleshoot computers, laptops, printers, scanners, RF terminals and related software.
• Provide first-level and second-level technical support to end users.
• Diagnose and resolve hardware, software and connectivity issues.
• Perform hardware replacement, upgrades, software installation and system updates.
• Carry out PC imaging, data backup and system recovery when required.
• Maintain IT/OT equipment, asset records and technical documentation.
• Ensure IT procedures, SOPs and security guidelines are properly followed.
• Provide technical support for production systems such as MES and WMS.
• Assist in troubleshooting production system and equipment-related IT issues.
• Support IT-related projects, system implementation and other tasks assigned by the supervisor.

Requirements

• Certificate or Diploma in IT, Computer Science or related field.
• Basic knowledge of computer hardware, software, networking and troubleshooting.
• Good analytical and problem-solving skills with attention to detail.
• Good communication skills and ability to work with users from different departments.
• Willing to work on shift and in a fast-paced manufacturing environment.
• Fresh graduates with a strong technical background are encouraged to apply.

BENEFITS

• Basic Salary: RM1,900 – RM2,500 per month
• Transportation Allowance: RM10 per day
• Monthly Incentive: RM300
• Shift Allowance: RM15 per day
• Panel Clinic Provided
• Career Advancement Opportunities
• Training & Guidance Provided
• EPF, SOCSO & EIS Contributions

Pay: RM1,900.00 - RM2,500.00 per month

Benefits:

• Flexible schedule
• Free parking

Work Location: In person