IT Support Specialist

Singapore | Full-time

About Us

Margin Wheeler is Singapore’s leading corporate service provider, delivering award-winning incorporation, corporate secretarial, accounting, and tax solutions. We are looking for a skilled and service-oriented IT Support Specialist to provide technical assistance, maintain IT systems, and ensure smooth daily operations for both internal staff and client-facing systems.

Key Responsibilities

• Provide first-line technical support to internal staff via phone, email, or in person.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and maintain IT equipment and applications.
• Assist with system updates, backups, and security measures.
• Maintain IT asset inventory and documentation.
• Escalate complex issues to external vendors or higher-level IT staff when needed.
• Provide basic training and guidance to staff on IT tools and best practices.
• Support IT-related projects and process improvement initiatives.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.
• 1–3 years’ IT support experience; fresh graduates with relevant skills may be considered.
• Good knowledge of Windows and macOS environments, office productivity software, and basic networking.