IT Support Specialist

Position: IT Support Specialist

Industry: Insurance and Technology Services

Location: BGC, Taguig City

Schedule: Regular

Salary: Php 25,000 gross

Work Arrangement: On-site

Job Requirements Graduate of Information Technology, Computer Science, or any related discipline

1–2 years of experience in IT support (fresh graduates with strong technical aptitude are welcome)

Solid understanding of Windows OS, Microsoft 365, basic networking, and troubleshooting

Awareness of AI tools and responsible AI practices

Excellent communication skills and a customer-focused approach

Job Responsibilities Deliver first-level support for hardware, software, network, and Microsoft 365 concerns

Set up, configure, and maintain computers, peripherals, and IT assets

Manage user accounts, access permissions, and IT inventory records

Assist in deploying and promoting responsible use of AI tools (e.g., Microsoft Copilot)

Contribute to digital transformation and automation projects

Implement and monitor information security measures and endpoint protection

Participate in IT audits, incident reporting, and security awareness programs

Recruitment Process

Initial Interview (Virtual)

Final Interview (Onsite)