IT Support Specialist

Full-time employment with flexible hours (we’re willing to work around school and related projects). A combination of in-office helpdesk and support, troubleshooting, configuration, and installation. Exposure to a variety of environments and technologies:

• Server solutions from Cisco and Dell
• Storage solutions from Everpure Data and Dell/EMC
• Networking with Cisco, Meraki, Palo Alto and Siklu
• Systems deployment utilizing Intune, Autopilot, PDQ
• Mobile device management, iOS, Android and Intune
• Remote support and monitoring using ConnectWise tools
• Management and ticketing using the Freshworks suite
• Security solutions including SIEM/SOC and EDR
• Application support for Microsoft desktop (M365) and server products

Looking for someone that is personable, has good problem-solving skills and is willing to learn. This is a hands-on position that will require occasional hardware and end-user interaction.

Experience:

• IT support: Minimum 2 years (Required)

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Retirement plan
• Tuition reimbursement

Compensation Package:

• Bonus opportunities

Work Location: In person