IT Support Specialist

About the role

We are seeking an experienced IT professional to join our dynamic team at Nuffield Holdings Private Limited as an IT Support Specialist. In this full-time position based in Macpherson Central Region, you will play a crucial role in providing exceptional technical support and ensuring the smooth operation of our company's IT infrastructure.

What you'll be doing

Respond to and resolve a wide range of IT-related inquiries and issues from our users in a timely and efficient manner

Diagnose and troubleshoot hardware, software, and network problems

Provide first-line support and guidance to users on the effective use of IT systems and applications

Coordinate with vendors and other IT professionals to address more complex technical problems

Maintain and update IT documentation, including user guides and knowledge base articles

Assist with the implementation and testing of new IT systems and applications

Contribute to the continuous improvement of our IT support processes and procedures

What we're looking for

Relevant tertiary qualification in Information Technology or a related field

Minimum 2 years of experience in an IT support or helpdesk role, preferably in a similar industry

Experience supporting

multi-site environments

is highly preferred.

Strong troubleshooting and problem-solving skills, with the ability to quickly identify and resolve technical issues

Excellent communication and customer service skills, with the ability to explain complex technical concepts to non-technical users

Familiarity with common office productivity software, hardware, and network technologies

Demonstrable ability to work effectively both independently and as part of a team

Commitment to continuous learning and staying up-to-date with the latest IT trends and technologies

What We Offer

Opportunity to lead IT operations in a

growing healthcare organization

Exposure to

multi-site infrastructure management

Dynamic and supportive working environment

Career growth as the company expands

Nuffield Dental is seeking dentists, dental staff and support staff to join our rapidly growing family. Established in 2014 and named among Singapore's Fastest Growing Companies forconsequtive years running, we have grown to have 11 clinics island wide.

We offer comprehensive staff benefits, welfare and training for all our employees. For dentists, we provide courses for those who wish to learn advanced implant techniques and cosmetic dentistry.

If you are passionate about delivering quality service and believe in providing the best care for patients, apply to join us now. Dental officers who are in the final year of bond are welcome to apply as well.

To apply, email your resume to [email protected]