IT Support Specialist

BCIC Swiss | Best Connect International Company is looking for a Part-Time, On-site IT Support Specialist in Belgium.

The ideal candidate will provide 1st and 2nd line technical support and ensure smooth IT operations for end users.

Key Responsibilities

• Provide first- and second-level support for end-user technical issues
• Troubleshoot hardware, software, and network-related problems
• Collaborate with third-party vendors to resolve complex AV and IT issues when required
• Ensure timely communication regarding issue status and resolution
• Maintain accurate and up-to-date ticket documentation for all incidents
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and Cisco Jabber
• Provide basic macOS support for Apple users
• Install, upgrade, support, and troubleshoot printers and computer hardware
• Perform remedial repairs on desktops, laptops, printers, and authorized peripheral devices
• Use diagnostic tools to resolve network connectivity and workstation hardware/software issues

Required Skills

Strong troubleshooting and problem-solving abilities

Hands-on experience providing 1st & 2nd line IT support

Good understanding of Windows environments and basic macOS support

Ability to work independently in an on-site environment

Requirements

• Valid work permit for Belgium (mandatory)
• Several years of experience in a similar IT Support role
• Strong communication and documentation skills
• Fluent Local Language

Benefits

• Flexible working schedule
• Opportunity to work with an international company
• Professional and collaborative work environment
• Exposure to enterprise-level IT infrastructure

How to Apply

If your profile matches the above requirements, please apply via Indeed by sending your English CV

Mention the position title in the subject line

• Apply now and join BCIC Swiss!

Pay: Up to €160,00 per day

Work Location: In person