IT Support Specialist

Job highlights

• Bachelor of Science Degree preferred . Good at English speaking and writing skills .
• Preferred technical computer knowledge .

Z1 Tech (Great Place to Work-Certified ) is seeking an experienced IT Support Specialist to join our highly collaborative, motivated, and fast-growing team.

Responsibilities:

• Streamline reports for team members and ensure delivery of regular reporting.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Responsible for the maintenance and repair of routers, switches, and backup systems integral to network functionality
• VPN installation, configuration, and troubleshooting.
• Basic troubleshooting and escalation of WiFi, VPN, and other network issues

Requirements and skills:

• 3-4+ years of technical engineering support
• Preferred technical computer knowledge
• Bachelor of Science Degree preferred
• Good at English speaking and writing skills