IT Support Specialist

About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Key responsibilities of the role:

• Laptop preparation for employees and resolution of various desk issues.
• Network project construction and daily maintenance.
• Cooperation with HQ IT on tests or IT implementations.
• Serving as the first point of contact for IT support within the organization.
• Other IT related activities and contingent assignments.

Qualifications and requirements:

• Bachelor`s degree in computer science or IT-related majors.
• Experience in 1st line IT support.
• Fluent English language skills.
• CCNA, CCNP or ITIL certifications are an advantage.
• Chinese language skills are a plus.
• Excellent communication, organizational, problem-solving and decision-making skills.

We Offer:

• Performance and experience based competitive remuneration, pension plan.
• 25 holidays + option to purchase 5 extra holidays.
• Commuting allowance.
• Department & company wide teambuilding events.
• An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.