IT Support Staff

1. Install, configure, maintain, and troubleshoot PCs, laptops, printers, and other IT peripherals.
2. Monitor and troubleshoot LAN, Wi-Fi, Internet Connectivity, Routers, switches and other network devices.
3. Maintain and Troubleshoot CCTV systems, NVR/DVR, IP camera, PoE devices, and CCTV storage
4. Perform basic hardware maintenance, including HDD/SSD, RAM, and other component replacement when required
5. Maintain IT asset inventory, and perform preventive maintenance on IT equipment
6. Coordinate with ISP, hardware, CCTV, software, and other IT vendors.
7. Support basic IT security, backup, access control and data protection activities.
8. Provide first level technical support for business applications, including ERP Andal, Accurate, Food Procs, and WMS.

Job Requirements :

1. Bachelor's Degree in IT / Computer Science / Information System
2. Has experiences 3-5 years in IT Support , IT Staff, IT Technician
3. Has experiences in manufacture
4. Good understanding of basic network eg TCP/IP, IP address, DHCP, DNS, Gateway, Lan & Wifi
5. Basic knowledge of CCTV/IP camera, NVR/DVR, PoE, and storage system
6. Ability to perform basic hardware troubleshouting and replacement of HDD/SSD, RAM, others
7. Good understanding of software/application troubleshouting and systematic problem solving
8. Good documentation skils for IT Assets, network infrastructure, incidents & maintenance activities
9. Placement in Head Office & Factory Deltamas, Cikarang Pusat, West Jawa