I.T. SUPPORT / STAFF

1. KEY RESPONSIBILITIES

• Provide technical support for computers, printers, network devices, and other IT equipment.
• Install, configure, and maintain computer hardware and software.
• Troubleshoot system, network, and user-related technical issues.
• Assist employees with IT-related concerns and service requests.
• Maintain and update the inventory of IT equipment and devices.
• Monitor and maintain system performance and network connectivity.
• Support system upgrades, maintenance, and backups.
• Maintain updated records of IT assets and equipment inventory.
• Assist in preparing reports related to IT.
• Document system issues, maintenance activities, and service requests.
• Coordinate with external providers for system maintenance or repairs when necessary.
• Coordinate with external providers for IT services.
• Provide support during company activities that require IT assistance.
• Assist in implementing company IT policies and procedures.

2. JOB SPECIFICATIONS

Educational Qualification

• Graduate of Information technology course, Computer Science, Information Systems, or any related course.
• At least 1 year experience in IT support, technical support, or related field is an advantage.
• Experience with basic network setup, computer troubleshooting, is preferred.

Knowledge and Skills

• Basic knowledge of computer hardware and software troubleshooting.
• Basic knowledge of networking (LAN, internet connectivity, IP configuration).
• Knowledge in IT equipment inventory management.
• Ability to prepare simple technical reports and documentation.

Personal Competencies

• Good problem-solving skills.
• Attention to detail in monitoring systems and equipment.
• Good communication and coordination skills.
• Ability to work with different departments.
• Responsible and trustworthy, especially when assisting in IT related tasks.

Pay: Php16,000.00 - Php17,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person