IT Support Technician / Application Support Specialist

Responsibilities:

• Provide day-to-day application support, including handling user queries, system monitoring, and generating operational reports.
• Maintain and ensure the overall health, performance, and stability of core business systems and infrastructure.
• Provide basic PC, server and network troubleshooting as well as hardware and software installation.
• Responsible for server administration and supporting PC network.
• Provide end-user training and system administration to business applications.
• Perform applications testing for system deployments/upgrades, to ensure business requirements are fulfilled.

Requirements:

• Degree in Computer Science, Information Technology, or a related discipline.
• Minimum 2 years of hands-on experience in IT support, system administration, or application support.
• Experience in SQL server and SQL script programming is highly preferred.
• Essential hands-on Excel techniques.
• Knowledge of ERP systems and strong troubleshooting skills for application systems.
• Practical experience in network configuration (TCP/IP, LAN/WAN, Routers, Switches, VPN).
• Strong in PC Hardware and software maintenance, networking, and standard Microsoft administration.
• Good problem-solving skills, communication, and a strong sense of responsibility.

We Offer

• 5-days work week with bank holidays

• Attractive remuneration package

• Discretionary performance bonus

• Medical benefits

• Marriage leave and compassionate leave

• Staff purchase discount

• Excellent career prospects