IT Support Technician

IT Support Executive

Location: Jaipur, Rajasthan
Experience: 3+ Years
Salary: Up to ₹40,000 per month
Job Type: Full-time
Work Location: In person

Job Summary

We are looking for an experienced IT Support Executive to manage and maintain the company's IT infrastructure, electronic devices and security systems. The candidate should have strong hands-on knowledge of laptops, iPads, computers, electronic devices, device security and safety/security equipment.

Key Responsibilities

• Provide technical support for company laptops, desktops, iPads, tablets and other electronic devices.
• Install, configure, maintain and troubleshoot hardware, software and operating systems.
• Manage company IT devices, including device allocation, tracking, maintenance and inventory.
• Ensure proper security of company devices and data through antivirus, access controls, updates and security settings.
• Troubleshoot LAN, Wi-Fi, internet connectivity, printers and other peripherals.
• Maintain and troubleshoot CCTV, DVR/NVR, biometric systems, access control and other security/safety devices.
• Perform regular system updates, software installation and preventive maintenance.
• Coordinate with vendors/service providers for repairs, AMC and replacement of IT equipment.
• Maintain proper records of IT assets, devices, repairs and technical issues.
• Support employees with day-to-day IT-related issues and ensure timely resolution.
• Ensure all company electronic devices and IT systems are used safely and securely.

Requirements

• Minimum 3+ years of experience in IT Support, Desktop Support, Hardware Support or a similar role.
• Strong hands-on knowledge of laptops, desktops, iPads/tablets and electronic devices.
• Good knowledge of hardware and software troubleshooting.
• Knowledge of device security, endpoint security, antivirus and data protection.
• Knowledge of CCTV, DVR/NVR, biometric and access-control systems will be an advantage.
• Basic knowledge of networking, LAN, Wi-Fi, TCP/IP and internet troubleshooting.
• Good IT asset management and documentation skills.
• Strong troubleshooting and problem-solving abilities.
• Good communication and coordination skills.

Education

Graduate/Diploma in IT, Computer Science, Electronics or a related field preferred.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• How many years of hands-on experience do you have in IT Support / Hardware Support?
• Do you have hands-on experience managing and troubleshooting company laptops, iPads/tablets, desktops and other electronic devices?
• Do you have experience with device security features and security/safety devices such as CCTV, DVR/NVR, biometric and access-control systems?

Location:

• Jaipur, Rajasthan (Jaipur) (Required)

Work Location: In person