IT Support Technician

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights, to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimisation with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world.

We are currently seeking an IT Support Technician to join our dedicated, onsite IT function based at our Vacoas-Phoenix site here in Mauritius.

This role represents an outstanding opportunity for a technically minded individual, with an outstanding can-do attitude, to kick start their career here at SGS&CO.

You will join an incredible team of professionals, affording you to learn from the very best, and work in a fast paced, creative environment, that will no doubt inspire you to grow and develop.

Naturally, if you already possess a level of technical support experience - then great - however if you are looking for your first step into the world of IT Technical support, and are willing and eager to learn, we would love to hear from you.

In this role you will:

• Assist in resolving internal customer IT issues.
• Deploy, move, migrate and retire computer systems whilst minimising business impact, and maximise their efficiency
• Maintain, modify and support existing applications
• Carry out maintenance of production related equipment
• Seek opportunities to automate processes and reduce repetition of work
• Ensure equipment, software and hardware are in compliance with directives from SGS
• Continuously work to improve technology solutions

You will have:

• Helpdesk Support experience - or a keen interest in computing/technology, with a desire to develop your career within IT
• Accurate and attention to detail
• Efficient working style
• Ability to remain well-organized
• Positive, pro-active Team player
• Professional and effective communicator