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We are looking to hire a Junior IT Support Technician eager to learn and grow within our IT Operations team. We value a solid technical foundation, strong analytical skills, and the drive to develop alongside experienced colleagues.
Key Responsibilities
<ul>
<li>Workplace Support: User support, resolving endpoint issues (Windows/Mac devices, peripherals, user accounts, and access management).</li>
<li>HW &amp; SW Troubleshooting: Diagnosing and resolving technical issues across both physical equipment (PCs, local networks, printers) and corporate software.</li>
<li>Network &amp; Communications Maintenance: Assisting with basic maintenance, monitoring, and troubleshooting of local network infrastructure (switches, Wi-Fi access points, routers, and IP telephony).</li>
<li>OSS/BSS Maintenance &amp; Support: Progressive involvement in Tier 1/Tier 2 maintenance for internal business applications and operational support.</li>
<li>Deployments &amp; Projects: Direct assistance with IT logistics and technical setup for office openings and closures.</li>
</ul>
Requirements
What We Are Looking For
<ul>
<li>Vocational training or degree in Computer Science, Information Technology, or a related field.</li>
<li>Basic understanding of networks, operating systems, and IT infrastructure.</li>
<li>Fluent in spoken and written English is required (C1/C2 level)</li>
<li>Exceptional Communication &amp; Soft Skills: Outstanding interpersonal and empathy skills, with a strong focus on clear communication and user satisfaction when handling end-user support.</li>
<li>Methodical approach to troubleshooting and problem-solving.</li>
<li>Willingness to Travel: Availability to travel occasionally (mainly short trips across Europe) to support local office deployments or complex on-site technical interventions.</li>
</ul>
Nice to Have (Bonus Points)
<ul>
<li>System Integration &amp; Development: Basic knowledge or interest in developing integrations between systems (e.g., APIs, scripting, or middleware).</li>
</ul>
What We Offer
<ul>
<li>Onboarding and continuous training provided by the team.</li>
<li>Hands-on exposure to real international projects and infrastructure expansion.</li>
<li>A collaborative multinational work environment to build a solid long-term career in IT.</li>
</ul>

IT Support Technician (Junior Level)

IT Support Technician (Junior Level)

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