IT Support Trainee

Internal Title: IT Support Trainee

Department: IT Infrastructure

As an IT Support Trainee, you can gain hands-on experience in enterprise IT operations, offering exposure to key support functions such as employee onboarding/offboarding, system maintenance, and office IT management.

Responsibilities:

• Assist with employee onboarding/offboarding processes including the setup of user account, outlook, laptop and so on;
• Assist the team with system updates and patching;
• Troubleshoot simple tech issues raised by staff in a timely manner; Handle ad-hoc assignments as required.

Requirements:

• Current student at VTC, IVE, or a tertiary institution, preferably IT, or related disciplines.
• Basic concepts and understanding of network and IT Infrastructure;
• Detail-oriented with good organizational and record-keeping skills;
• Responsible, proactive, and able to work independently with minimal supervision;
• Proficiency in English and Chinese (both written and spoken).

Job Requirement:

Experience Level

Entry level (i.e. Exec, Snr. Exec)

Education Level

Diploma,

Advanced/Higher/Graduate Diploma

Language

English,

Mandarin,

Cantonese

Skillset

IT Operations

Benefits:

Fun

From foosball face-offs to surprise treats, we believe great work happens when people enjoy the journey.

Snacks & Beverages

From quick bites to caffeine boosts, we’ve got you fuelled throughout the day.

Yearly activities

Think outdoor activities, CSR initiatives to festive celebrations and learning days, we make time for experience that bring people together and create moments worth remembering.

Remuneration package

Competitive remuneration including performance-based shares that reward results and recognize excellence.

Coverage

Insurance and medical benefits that support your wellbeing and give you peace of mind, so you can focus on what matters.

Allowance

Welcome lunch, teambuilding budget and sports allowance to support team bonding and an active lifestyle.

Company Overview:

iFAST Corporation is a global digital banking and wealth management platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia. The Group offers access to over 17,000 investment products including funds, bonds and Singapore Government Securities (SGS), stocks, Exchange Traded Funds (ETFs), insurance products, and services including online discretionary portfolio management services (DPMS), research and investment seminars, financial technology (fintech) solutions, banking, pension administration, investment administration and transactions services. The company is also present in Hong Kong, Malaysia, China and UK.

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Tsim Sha Tsui, Hong Kong

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Information Technology

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