IT System Administrator

Job Summary

The IT & Systems Administrator is responsible for managing and supporting the day-to-day technology operations of a growing group of companies. The role ensures that all employees have secure, reliable, and efficient access to IT resources while maintaining the organization's technology infrastructure, cybersecurity, and business systems.

This position will also play a key role in building scalable IT processes, implementing technology standards, and supporting the deployment of enterprise platforms such as ERP, CRM, HRIS, and other business applications.

Key Responsibilities

IT Operations & Technical Support

• Provide first and second-level IT support for employees.
• Troubleshoot hardware, software, printer, internet, and network-related issues.
• Configure and maintain laptops, desktops, mobile devices, and peripherals.
• Perform regular system maintenance, updates, and patch management.
• Coordinate with external IT vendors and service providers when necessary.

User & Device Administration

• Manage employee onboarding and offboarding by creating, modifying, and disabling user accounts.
• Set up company laptops, email accounts, software, and system access.
• Maintain inventory and lifecycle management of IT assets.
• Track assigned devices and software licenses.

Google Workspace Administration

• Manage Google Workspace accounts and organizational settings.
• Configure email groups, shared drives, calendars, and security settings.
• Implement user permissions and access controls.
• Monitor storage usage and license allocation.

Network & Infrastructure

• Monitor office internet connectivity and network performance.
• Manage Wi-Fi access points, routers, switches, and firewalls.
• Coordinate internet service providers for troubleshooting and upgrades.
• Maintain office network documentation.

Cybersecurity & Compliance

• Implement IT security best practices.
• Manage user access permissions and authentication.
• Maintain endpoint protection and antivirus solutions.
• Monitor security incidents and recommend preventive measures.
• Ensure compliance with company IT security policies.

Business Systems Administration

Support implementation and administration of:

• ERP Systems
• CRM Platforms
• HRIS
• Payroll Systems
• Other cloud-based business applications

Assist users in system adoption and troubleshooting.

Coordinate with software vendors during implementation and upgrades.

IT Governance & Process Improvement

• Develop and maintain IT policies, procedures, and documentation.
• Recommend improvements to technology infrastructure.
• Standardize IT processes across multiple companies.
• Assist management in planning future technology requirements.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.

Experience

• At least 3 years of experience in IT Administration, Systems Administration, or Technical Support.
• Experience managing Google Workspace.
• Experience supporting cloud-based business applications.
• Experience with networking and cybersecurity is preferred.
• Experience working in a multi-company or shared services environment is an advantage.

Pay: From Php40,000.00 per month

Work Location: In person