IT System Administrator

About Solovis Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed by Insight Partners, we're building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide.

About this role

About the Role

We're looking for an IT Systems Administrator to own day-to-day management of our Microsoft 365 environment and general IT support, with a defined growth path into security and compliance. This is a hands-on IT administration role — not a security-first position. You'll work directly with our Director of IT, who will mentor you as you gradually take on security and compliance responsibilities over time. The right person is already strong in the Microsoft ecosystem and motivated to grow into security over time. Role is fully remote within the US.

What You'll Do

• Administer our Microsoft 365 environment including user and license management, Exchange Online, SharePoint, and Teams
• Manage Microsoft Entra ID including users, groups, device registrations, and Conditional Access configuration
• Manage endpoint devices through Microsoft Intune including enrollment, compliance policies, app deployment, and Autopilot provisioning
• Handle Tier 1-3 IT support tickets covering hardware, software, account, and connectivity issues
• Support employee onboarding and offboarding including account provisioning, device setup, and access assignment
• Maintain clear IT documentation and runbooks for recurring procedures
• Assist with periodic access reviews, audit evidence gathering, and security monitoring as you develop in the role
• Investigate security-related tickets in partnership with our external SOC, building your security knowledge through real exposure over time

What We're Looking For

• Two to three years of hands-on IT support or systems administration experience
• Strong working knowledge of Microsoft Entra ID and Microsoft Intune — this is the core requirement for the role
• Comfort managing day-to-day IT support across a range of issues and priority levels
• Genuine interest in growing into a security and compliance career path over time
• Strong documentation habits and clear written communication
• PowerShell scripting familiarity is a plus
• Certifications such as MS-102, MD-102, or SC-900 are a plus but not required

Key responsibilities

• Fully owns M365 environment management within 90 days with minimal oversight
• Achieves consistent Tier 1-3 ticket resolution within defined SLA windows
• Completes device enrollment and compliance policy setup across all endpoints
• Supports at least one audit evidence-gathering cycle (SOC 2 or ISO 27001)
• Builds and maintains documentation and runbooks for all recurring IT procedures

Key qualities

• Ability to swiftly adapt to changes and maintain high performance under shifting conditions and challenges
• Involves a meticulous approach to work, prioritizing accuracy and thoroughness to ensure high-quality outcomes
• Capability to guide and influence stakeholders and team members to achieve company goals
• Clear and effective communicators capable of conveying information succinctly and clearly
• Detail-oriented and organized, this individual prioritizes effectively, excels at time management, and anticipates well in decision making

Skills

• Microsoft 365 Administration
• Microsoft Entra ID & Identity Management
• Microsoft Intune & Endpoint Management
• IT Support & Ticketing
• Onboarding & Offboarding Execution
• PowerShell & Scripting
• Documentation & Runbook Quality
• Audit & Compliance Support
• Security Growth Mindset

Requirements

• 2+ years of hands-on IT support or systems administration experience