IT System Administrator

IT System Administrator

Attitude Hotels

Your role in the story

As an IT System Administrator, you will play a key role in keeping our technology running seamlessly across Head Office and our hotel properties. From managing IT systems, networks and cybersecurity to supporting exciting renovation and new-build projects!

You speak fluent tech? Ready to debug challenges, optimise performance and make IT magic happen across Attitude? Plug into your next adventure with us!

What your days would look like

Operational/Technical Responsibilities:

IT Systems & Infrastructure Management

• Install, configure, upgrade and maintain servers, operating systems, business applications, hardware, peripherals and network infrastructure in line with Group IT standards.
• Monitor system performance, availability and security across Head Office and the assigned hotel properties, ensuring reliable and uninterrupted IT operations.
• Manage user accounts, access rights, system configurations and IT documentation in accordance with established procedures.
• Perform regular system monitoring, backups, data recovery and preventive maintenance to safeguard business continuity and data integrity.
• Troubleshoot and resolve hardware, software, server and network issues, coordinating with relevant teams and external service providers where required.
• Identify opportunities to automate routine IT tasks, optimise system performance and improve operational efficiency.
• Maintain and strengthen cybersecurity controls, identifying potential vulnerabilities and supporting the implementation of appropriate security measures

Multi-Site IT Operations & Support

• Ensure consistent IT standards, infrastructure governance, cybersecurity practices and support service levels across Head Office and the assigned Attitude properties, with the flexibility to support other properties when required.
• Plan and coordinate site visits to install, maintain, upgrade and troubleshoot IT systems, balancing on-site interventions with remote support.
• Collaborate with hotel teams and Group IT stakeholders to prioritise operational needs, resolve technical issues and minimise business disruption.
• Maintain accurate records of system configurations, maintenance activities, incidents and infrastructure changes.

IT Projects & Infrastructure Development

• Act as the IT lead for renovation, refurbishment, new-build and other capital projects across Attitude properties.
• Assess IT infrastructure requirements, including network design, structured cabling, telecommunications, internet connectivity, Wi-Fi and equipment installation.
• Coordinate contractors, suppliers and external service providers to ensure the timely and effective delivery of IT infrastructure in line with project specifications.
• Plan and coordinate system installation, testing and cutover, including Property Management Systems (PMS), Point of Sale (POS), Wi-Fi and telephony, to ensure operational readiness for hotel openings and reopenings.
• Maintain project trackers and provide regular progress updates to the IT Operations Manager, highlighting timelines, risks, issues and required interventions.
• Assess and recommend IT equipment, vendor solutions and budget requirements in collaboration with the IT Operations Manager, Group IT Manager and Finance team.

You might be a great fit if…

• Bachelor Degree in Computer Science.
• Minimum 5 years in System Administration or System Engineering
• Ability to embody and instil Attitude’s DNA and culture within the Group.
• Excellent communication skills: Clear, professional verbal and written skills and fluency in English, French.
• Outstanding interpersonal skills
• Ability to compete in a fast-paced, dynamic environment .
• Strong customer relationship management
• Excellent organisation skills: Efficient in scheduling, multitasking, and document management.
• Strong analytical skills

A place for everyone

We believe in equal opportunities and a workplace where everyone feels they belong.

Respect and inclusion are part of how we work every day. If there’s anything you need to feel comfortable or perform at your best, we’ll always do our best to make it work.

Sounds like you? Let’s talk.

Please reach out before 04 November 2026 on [email protected]