IT System Engineer

We are looking for an experienced IT System Engineer to support and maintain the organization’s IT infrastructure, systems, networks, and cybersecurity environment. The successful candidate will have hands-on experience in server and system administration, network support, Active Directory, backup solutions, and multiple operating systems, with some exposure to web development.

Key Responsibilities

• Manage, maintain, and troubleshoot Windows Server, Linux, and macOS environments.
• Perform day-to-day system administration, server monitoring, configuration, maintenance, and technical troubleshooting.
• Administer and maintain Active Directory, including user accounts, permissions, access control, and Group Policy.
• Support and maintain network infrastructure, including LAN/WAN, TCP/IP, DNS, DHCP, VPN, switches, routers, and firewalls.
• Monitor IT infrastructure and implement appropriate cybersecurity and system security measures to protect systems and data.
• Support security-related activities such as access management, vulnerability remediation, patch management, endpoint protection, and incident troubleshooting.
• Manage and monitor data backup and recovery processes, ensuring critical business data is properly protected.
• Troubleshoot hardware, software, server, network, and connectivity issues.
• Support system upgrades, migrations, installations, configurations, and infrastructure enhancement projects.
• Provide technical support to users and work with external IT vendors and service providers when required.
• Assist with web development and website/system maintenance where required.
• Maintain technical documentation, system configurations, inventory, and IT operational procedures.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.
• 3–6 years of relevant IT experience, with hands-on exposure to server infrastructure and cybersecurity.
• Solid experience in system administration and network support.
• Hands-on knowledge of Windows Server, Linux, and macOS environments.
• Experience administering Active Directory, Group Policy, user access, and permissions.
• Good understanding of networking technologies, including TCP/IP, DNS, DHCP, VPN, firewalls, switches, and routers.
• Practical experience with data backup, recovery, and system security.
• Good understanding of cybersecurity principles, including system hardening, access control, patching, endpoint security, and vulnerability management.
• Some experience or knowledge in web development, such as HTML, CSS, JavaScript, PHP, or other relevant web technologies.
• Strong troubleshooting and problem-solving skills with the ability to independently resolve technical issues.
• Fluent in Cantonese, Mandarin, and English

Please note that only shortlisted candidates will be notified. All information gathered will be treated with strict confidentiality and solely used for recruitment purposes.