IT Systems Administrator

• We’re looking for an IT Systems Administrator to own our internal IT operations end to end. This is a hands-on individual contributor role for someone who thrives in a fast-moving environment, takes pride in running a tight, well-organized IT function, and knows how to build systems that scale. You’ll be the go-to person for everything from onboarding new hires to managing our SaaS tool stack and supporting our path to SOC 2 compliance
• Identity & Access Management
• Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations
• Onboard and offboard users across both Okta and non-Okta applications
• Add and deactivate tools in Okta as our stack evolves
• Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly
• IT Onboarding & Endpoint Management
• Own the new hire IT onboarding experience — from laptop setup to tool access on day one
• Manage device enrollment, configuration, and compliance through Iru
• Maintain hardware inventory and manage device lifecycle
• SaaS & Vendor Management
• Serve as the point of contact for IT tool vendors
• Identify integration requirements for new tools and manage their setup and deprecation
• Maintain documentation on our tool stack, access policies, and vendor relationships
• SOC 2 Readiness
• Partner with our Systems Team to support SOC 2 compliance efforts
• Help implement and manage our future compliance platform, such as Vanta
• Ensure IT processes around access, onboarding, and offboarding meet audit requirements

Benefits

• Remote work support - All employees receive a generous allowance to customize their home offices
• Comprehensive health care - Substack covers 100% of premiums for employees and their dependents, and fully funds HRA plans
• Parental leave - We want employees to be fully present for the new members of their family, so we offer generous parental leave
• Flexible vacation and paid time off - You’re the best person to decide when you need a day—or a week—off to travel or decompress. Our flexible vacation policy puts you in control
• Company holidays and Winter shutdown - In addition to flexible time off, we honor 12 paid holidays annually on average. And we close the office between Christmas Eve and New Year’s day to recharge each year
• Phone & internet stipends - Many of our employees work from home or on the go. So we offer full time employees a monthly stipend to cover for phone and internet costs- Organized and process-oriented — you document what you build and build for repeatability
• Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar
• Strong communicator who can work cross-functionally with operations, engineering, and external vendors
• Experience with compliance platforms like Vanta or Drata is a plus
• 3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company
• Hands-on Okta experience — you’ve set up SSO integrations and managed provisioning, not just administered existing configs
• Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment