IT Systems Administrator

Arrow Transport & Logistics is a leading Australian port cartage and logistics provider with national operations and a growing technology footprint.

We are seeking an experienced IT Systems Administrator to support our end-users, manage infrastructure platforms and strengthen our IT environment.

This role is based at in Altona with hybrid working arrangements available.

About the Role

You will provide front-line IT support to users and fleet across the business while also contributing to infrastructure management, site and cybersecurity controls, vendor coordination and continuous system improvement. This is a broad, hands-on role suited to a proactive IT professional who values variety, ownership and the opportunity to make a tangible impact on how technology supports a national logistics operation.

Key Responsibilities

• Act as the primary point of contact for IT support requests across the business
• Diagnose and resolve hardware, software and network issues in a timely manner
• End user computing support
• Device management with fleet across out network
• Manage user accounts, access controls and permissions across Microsoft 365 and Azure AD (Entra ID)
• Monitor system health, backups, patching schedules and update cycles
• Support cybersecurity controls, risk mitigation activities and compliance requirements
• Coordinate with external vendors on infrastructure services, licensing and security tooling
• Maintain IT documentation, asset registers and contribute to service improvement initiatives

What We’re Looking For

• Demonstrated experience in a systems administration or IT support role
• Strong working knowledge of Windows Server, Microsoft 365, Azure AD (Entra ID) and identity management
• Exposure to Azure and/or AWS cloud platforms
• Solid understanding of networking fundamentals and cybersecurity best practices
• Device management support
• Ability to work independently, prioritise effectively and manage competing demands
• This is a hands-on role where you will get involved in all aspects.
• Current driver licence and willingness to travel between sites as required
• Logistics, freight or transport industry experience (highly regarded)

Why Join Arrow?

• Broad systems role with real influence over IT operations and infrastructure direction
• Exposure to cloud platforms, cybersecurity and enterprise infrastructure at scale
• Supportive leadership team with a collaborative, low-ego culture
• Opportunity to grow as Arrow’s technology function continues to expand

If you are a proactive IT professional who takes pride in keeping systems secure, stable and running at their best, we’d love to hear from you.