IT Systems Administrator

IT Systems Administrator

Location: Underwood, QLD
Employment Type: Full-Time
Industry: Healthcare / Pathology
Experience Level: 1–2 Years

About Us

InfinityPATH is a leading, privately-owned Australian pathology laboratory dedicated to delivering high-quality diagnostic services with a focus on innovation, precision, and patient care. Established with the vision of redefining the pathology experience, we provide comprehensive histopathology and cytology services to a wide network of medical specialists, general practitioners, and allied health professionals across Australia.

With a commitment to fast turnaround times, advanced diagnostic technologies, and a collaborative approach to patient outcomes, InfinityPATH combines scientific excellence with personalised service. Our laboratories are equipped with state-of-the-art equipment, and our team of experienced pathologists, scientists, and support staff work together to ensure the highest standards in diagnostic accuracy and service delivery.

At InfinityPATH, we believe in continuous improvement, investing in both our people and our technology to stay at the forefront of modern pathology. Our goal is simple: to support better health outcomes by providing timely, reliable, and insightful diagnostic services.

The Opportunity

We are seeking an enthusiastic and proactive IT Systems Administrator to join our IT team. This is an excellent opportunity for early-career professionals to gain broad experience in a fast-paced, healthcare environment with strong real-world impact.

Key Responsibilities

• Provide Level 1–2 IT support to internal staff across desktop, application, and network-related issues.
• Manage and maintain Windows-based systems, including desktops, servers, and Active Directory.
• Support users on-site and remotely.
• Monitor and troubleshoot networking equipment, internet connectivity, and VoIP systems.
• Administer and support virtual machines (VMware/Hyper-V).
• Set up, maintain, and troubleshoot printers, label printers, and laboratory-specific devices.
• Participate in IT projects, system upgrades, and documentation efforts.
• Maintain system integrity, backups, and access controls in line with internal policies.
• Manage IT inventory

Essential Skills & Experience:

• Tertiary qualification in Information Technology, Computer Science, or a related field (Bachelor’s degree required).

• 1–2 years of experience in an IT support or systems administration role.

• Sound knowledge of:

  • Windows OS (desktop and server)
  • Microsoft 365 Suite
  • Networking fundamentals (DHCP, DNS, firewalls, switches, etc.)
  • Virtualisation technologies (e.g. VMware or Hyper-V)
  • Printer and peripheral device troubleshooting
  • Computer hardware building and troubleshooting

• Strong customer service and communication skills.

• Ability to manage multiple tasks and priorities with attention to detail.

Additional Advantageous Experience:

• Experience in healthcare, laboratory, or clinical environments.
• Familiarity with backup solutions, endpoint security, or IT compliance requirements.
• Basic scripting or automation knowledge (PowerShell, etc.)
• Familiarity with Group policy
• Experience with firewalls/network security

Why Join Us?

• Work in a stable, essential industry with real impact on patient outcomes.
• Gain hands-on experience across a wide variety of IT systems.
• Supportive team culture and opportunities for growth.
• Flexible work environment with a focus on continuous improvement.

How to Apply:

Please include your CV, a brief cover letter and 2 recent professional references

Applications will be reviewed on a rolling basis.

For more information about InfinityPATH please visit: www.infinitypath.com.au