IT Systems Administrator

We are seeking a full-time IT & Security Specialist with 2+ years of hands-on experience managing and supporting Microsoft Azure/Entra, 365, Zoom, and security tools. Reporting to and working with the CTO, the ideal candidate will provide technical support to end-users, monitor and maintain IT systems, ensure the security and reliability of our IT environment, and maintain clear documentation.

This is a full-time position based at our Westport, CT office located at 315 Post Road West. MUST be onsite Monday through Thursday 8:15am to 4:45pm . Remote flexibility on Fridays.

Relocation will not be considered. Applicants not meeting location or other requirements will not be contacted.

Salary range is $65,000 - 70,000/year USD

What you will be doing:

• Provide technical support to our team and own the IT ticket queue from intake through resolution.
• Configure new user hardware and software and assist in implementing new systems.
• Manage the full user account lifecycle, including onboarding, offboarding,and periodic access reviews.
• Administer and maintain critical systems including Entra, Intune, Exchange, Defender, and Zoom.
• Perform daily/weekly/monthly system monitoring and health checks, including patch and vulnerability management, ensuring the availability and integrity of IT resources.
• Monitor for security issues and respond to alerts to safeguard company data and infrastructure.
• Maintain technical documentation in Confluence, including system configurations, knowledgebase articles, and IT policies.
• Track and coordinate asset inventory.
• Assist with the company's security awareness training program, including phishing simulations and completion tracking.
• Train end-users in IT best practices, security awareness, and effective system usage.

What you need:

• Bachelor's degree in IT or equivalent experience plus certifications.
• Experience working in a Microsoft cloud environment is required.
• 2+ years of experience in IT support or administration with a focus on Azure/Entra, Defender, Intune, Microsoft 365, and Zoom/Teams.
• Hands-on experience with cybersecurity tools (endpoint protection, email security, IAM).
• Basic scripting ability (PowerShell, Microsoft Graph) for automating routine admin tasks.
• Experience documenting processes and building knowledgebases.
• Strong problem-solving and communication skills.
• Ability to work independently and collaboratively as part of a small IT team.
• Able to travel twice yearly for company-wide meetings (location varies).

What we offer:

• Competitive salary
• Access to vision and dental benefits
• 401K
• Paid life insurance
• Sponsored education/training
• Amazing work-life balance