IT Systems Analyst

Responsible for analyzing business requirements, documenting functional specifications, facilitating stakeholder discussions, and supporting solution delivery to ensure business needs are translated into effective technology solutions.

Duties and Responsibilities

Requirements Gathering and Analysis

• Conduct requirements elicitation sessions with business stakeholders.
• Analyze business processes and identify solution requirements.
• Document functional and non-functional requirements.
• Facilitate requirement validation and sign-off activities.

Documentation and Design Support

• Prepare Functional Requirements Specifications (FRS).
• Develop process flows, use cases, and business rules documentation.
• Collaborate with technical teams during solution design activities.
• Maintain requirements traceability throughout the project lifecycle.

Testing and Validation

• Support SIT and UAT preparation activities.
• Review test scenarios and test cases against requirements.
• Assist in defect triage and resolution discussions.
• Validate delivered solutions against business requirements.

Stakeholder and Project Support

• Act as liaison between business users and technical teams.
• Support project planning, status reporting, and implementation activities.
• Conduct user walkthroughs and knowledge transfer sessions.

Minimum Qualification Requirements

Education

• Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or related discipline.

Knowledge Area

• Requirements Management
• Business Process Analysis
• SDLC Methodologies
• System Integration Concepts
• Banking Operations and Processes

Skills

• Business Analysis
• Documentation Preparation
• Process Modelling
• Requirements Management
• SQL and Data Analysis
• Communication and Facilitation

Personal Attributes

• Detail-oriented
• Analytical
• Customer-focused
• Strong interpersonal skills
• Results-driven

Professional Certification & Licenses

• CBAP, CCBA, PMI-PBA, or equivalent certifications preferred.

Others

• Experience supporting banking applications is an advantage.
• Must be willing to work onsite and be assigned in Ortigas/Makati.