IT Systems & Data Administrator

IT Systems & Data Administrator

Location: Rockdale, Sydney

Employment Type: Part-Time (2 days per week)

Classification: SCHADS Level 4.1

Organisation: Stepping Stone House

Help End Child and Youth Homelessness Through Technology

At Stepping Stone House, we believe every child and young person deserves a safe place to call home. Our vision is to end child and youth homelessness in Australia by delivering innovative, evidence-based programs that create lasting change.

We're looking for an enthusiastic and capable IT Systems & Data Administrator to help manage and improve our technology environment, support staff, strengthen data quality, and contribute to innovative digital projects that directly support our mission.

This is an excellent opportunity for someone who enjoys a varied role spanning IT support, systems administration, reporting, data management, cybersecurity, and emerging technologies including AI and automation.

About the Role

Reporting to the IT Support Engineer, you'll provide practical, responsive support across the organisation's technology ecosystem while helping drive continuous improvement and digital transformation initiatives.

Key responsibilities include:

• Supporting and maintaining Microsoft 365, SharePoint, Teams, Salesforce and other business systems.
• Maintaining Power BI dashboards, datasets and reporting processes.
• Assisting with data quality, validation, cleansing and reporting projects.
• Providing IT support, troubleshooting and system administration across the organisation.
• Managing user accounts, licenses, devices and access permissions.
• Supporting cybersecurity, privacy, governance and compliance activities.
• Developing system documentation, guides and procedures.
• Delivering staff training and promoting the effective use of technology, AI and automation tools.
• Supporting digital projects and technology improvements from planning through implementation.

About You

We're looking for someone who combines strong technical skills with excellent people skills and a genuine desire to make a difference.

You will ideally have:

Essential

• Qualifications in Information Technology, Business Systems, Data Analytics or a related field, or equivalent experience.
• Experience supporting Microsoft 365, SharePoint and Teams.
• Experience administering Power BI reporting environments.
• Experience with Salesforce administration and data quality activities.
• Knowledge of user access management, device administration and cybersecurity principles.
• Strong analytical, troubleshooting and problem-solving skills.
• Excellent communication skills and the ability to support non-technical users.
• A current Working With Children Check and Criminal Record Check (or willingness to obtain).

Desirable

• Experience in the not-for-profit or community services sector.
• Experience with Power Automate, Copilot, AI tools or workflow automation.
• Microsoft, Power BI, Salesforce or cybersecurity certifications.

Why Join Us?

• Work for a purpose-driven organisation making a real impact in the lives of vulnerable young people.
• Opportunity to contribute to major digital transformation and data projects.
• Flexible part-time arrangement.
• Exposure to modern cloud technologies, Power BI, Salesforce and AI-enabled solutions.
• Collaborative and supportive team culture built on Fun, Allyship, Connection, Creativity, Trustworthiness and Self-Determination.

Apply Now

If you're passionate about technology, data, innovation and making a meaningful difference, we'd love to hear from you.

Submit your resume and a brief cover letter outlining your experience and suitability for the role.