IT Systems Engineer

OAKS CHRISTIAN SCHOOL

Job Description

IT Systems Engineer

Full-Time (12-month), Exempt, Category 3

Salary commensurate with experience

Reports to the Director of Information Technology

Description: The Systems Engineer is a full-time technical position that provides general application and network support. Working in a fast-paced dynamic environment, this person joins a team of individuals to ensure proper functioning of technical operations and provides exceptional service and customer support to all campus constituents. The position is office-based in Westlake Village, California.

Essential Functions

• Serves as member of in-house technical support team
• Provides help desk queue management services
• Provides end-user support for PC/Mac hardware and software related problems
• Supports Office 365
• Supports Google Chrome IS and Google suite
• Supports/administers Microsoft Deployment Tools (MDT) for PCs, Apple’s Device Enrollment Plan (DEP) and Chromebook’s Enterprise Enrollment
• Supports various A/V systems including projectors and Smartboards
• Supports security systems, WiFi networks and network printing
• Plans and executes software/hardware upgrades
• Assists in maintaining accurate inventory of assets
• Create/update documentation
• May be required to carry a mobile device and be on call 24/7
• Ability to carry 40lbs
• Performs other related duties as assigned or requested
• Employer reserves the right to change or modify duties at any time

Qualifications / Skills

• BA/BS in Computer Science, Computer Information Systems or related
• 2+ years hands-on experience with Cisco, Microsoft, and Apple networking technologies
• Desired certifications: MCSA, CCNA, A+, ACSP
• Understanding of TCP/IP, DNS, DHCP and other network protocols
• Working experience with Windows Server and Desktop Operating Systems
• Microsoft Active Directory, Exchange, Office 365, SQL and IIS
• Backup solutions, Mobile Device Management and network printing
• PC/Mac systems
• Cisco IP phones
• Possess superior communication skills; written and verbal
• Demonstrate complex problem-solving skills and develop/executes comprehensive resolutions
• Demonstrate integrity, professionalism and an attitude of service
• Must be willing to sign a statement of faith