IT Systems Engineer

ABOUT US

We are part of the Frequentis Group—a global leader in safety-critical communication and information systems used in air traffic management, public safety, and transport.

At Airnav Technology Services, we design, integrate, and support mission-critical IT systems deployed worldwide. As part of our engineering team, you will work on complex infrastructures and applications that ensure high availability, reliability, and performance— in environments where failure is not an option.

LOCATION

This role is based in Iloilo City.

THE ROLE

We are looking for an IT Systems Engineer to join our team delivering Message Handling (MHS) and Aeronautical Information Management (AIM) systems.

In this role, you will work across system deployment, integration, and service support—ensuring that complex IT infrastructures and applications are reliable, secure, and operationally ready.

You will collaborate closely with customers, project teams, and cross-functional engineering teams including system engineers, software developers, and project managers.

You will work with integrated platforms combining Linux-based systems, virtualization, networking, and cybersecurity technologies to deliver advanced aeronautical information and messaging solutions, ensuring secure and reliable operations throughout the full system lifecycle.

KEY RESPONSIBILITIES

• Support system installation, configuration, integration, and commissioning
• Configure and support Linux-based systems, virtualization platforms and network environments during testing, and deployment phases
• Integrate systems with third-party platforms and interfaces
• Apply cybersecurity best practices to ensure secure system operations
• Implement system upgrades, patches, and configuration changes
• Support testing activities (FAT, SAT, and commissioning)
• Create and maintain technical documentation and procedures
• Conduct operational and technical training to customers and end-users
• Manage Helpdesk/ITSM service tickets and provide 2nd and 3rd level remote and on-call technical support in line with SLA requirements.
• Troubleshoot and resolve technical issues in mission-critical ATM systems (including root-cause analysis)
• Develop basic automation scripts (Bash/Python)

REQUIRED QUALIFICATIONS

• Intermediate knowledge of:

  • Linux Administration
  • Networking (TCP/IP, routing, VLANs, firewalls)
  • Virtualization technologies (VMware or similar)

• Basic knowledge of:

  • Database management and SQL
  • Automation and Scripting (Bash or Python)
  • Technical writing and documentation skills

• Nice to have:

  • REST APIs and XML integrations
  • Cybersecurity and system hardening
  • Experience in IT infrastructure environments
  • Experience in using ITSM, JAMA, JIRA tools

SOFT SKILLS

• Strong learning mindset and adaptability
• Effective verbal and written communication
• Critical and analytical thinking
• Team collaboration and customer-service orientation
• Professionalism and accountability
• Ability to work under pressure and manage priorities
• Proactive attitude with a strong sense of ownerships

BENEFITS

• Comprehensive Health Insurance coverage (including dependents)
• Dental and accident insurance
• Hybrid work setup with flexible working hours
• Generous paid time off credits
• Company-sponsored training, IT certifications, and online learning.
• Access to recreation and fitness facilities
• Free company lunch
• Opportunities for international travel (business and training)
• Supportive work environment with strong work-life balance

COMPANY BACKGROUND

Origins and Evolution

Since its inception in 2012, AIRNAV has been a pioneering engineering company based in Iloilo City, dedicated to providing cutting-edge information and communication solutions in the air traffic management industry. Our journey began with a vision to enhance safety, efficiency, and reliability in global airspace.

A Strategic Partnership

In 2017, AIRNAV achieved a significant milestone by becoming a subsidiary of FREQUENTIS AG, a renowned global leader in mission-critical control center solutions. FREQUENTIS, headquartered in Vienna, Austria, brings decades of expertise and innovation to the table. This strategic collaboration has transformed AIRNAV into the engineering hub of Frequentis for the Asia Pacific region.

Areas of Expertise

Our partnership with FREQUENTIS has broadened our knowledge base across critical domains:

• Data Communications: Ensuring seamless information exchange in complex aviation networks.
• Surveillance: Enhancing situational awareness through advanced radar and sensor systems.
• Voice Communication Systems: Enabling clear and reliable communication between air traffic controllers and pilots.
• Information Management Systems: Streamlining data flow for efficient decision-making.
• Network, Infrastructure and Security: Building secure, robust and scalable platforms.
• System Safety Engineering: Prioritizing safety in every design and implementation.

The AIRNAV Team

Our greatest asset is our people. over 90% of our workforce comprises skilled engineers who excel in various roles:

• System Engineering
• Requirements Engineering
• Software/System Testing (Manual and automated)
• Customer Training
• Acceptance Testing
• System Integration and Commissioning

Global Impact

Our engineers have left their mark across nearly 60 countries worldwide. Whether it’s implementing critical systems at bustling airports, optimizing air traffic flow, or safeguarding skies, AIRNAV’s excellence shines through. We take immense pride in the Filipino professionals who contribute to aviation safety on a global scale.

Join us as we continue to redefine the future of air traffic management. Together, let's work on systems that matter!