IT Systems Engineer/ Senior Infrastructure Specialist (Microsoft 365, ITIL)

• To administer and maintain various IT systems, cloud services and the end-user computing platform
• To perform system upgrades, conduct disaster recovery tests and implement security measures
• To maintain documentation and ensure system compliance
• To collaborate with other IT teams to ensure smooth system integration with enterprise applications
• To support IT infrastructure-related projects and evaluate emerging technologies

Requirements :

• Bachelor’s degree in Computer Science, Information Systems or related disciplines

• A minimum of 3 years’ relevant experience in one or more of the following areas:

• Identity, certificate, and access management (e.g. Microsoft AD, Entra ID, ADFS, ADCS, GPO)

• Microsoft 365 services (e.g. Teams, OneDrive, Exchange Online, Forms)

• Enterprise email systems (e.g. Microsoft Exchange, Veritas Enterprise Vault, Cisco SEG)

• End-user computing platform management (e.g. Microsoft SCCM, Intune, Defender)

• Privileged identity and access management (e.g. CyberArk)

• Certification in ITIL or any of the above areas an advantage

• Strong analytical and problem-solving skills

• Good command of English and Chinese, both spoken and written

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