IT Systems Support

Position: IT Systems Support

Location: Market Harborough

About Bramble Foods

Bramble Foods is the wholesale and distribution arm of a family‑owned group of UK food businesses, based in Market Harborough. We specialise in supplying high‑quality ambient food products to independent retailers across the UK.

We distribute products made by our sister companies, including MHT Foods, Whitakers Chocolates, and The Bay Tree, offering a trusted range of cakes, tray bakes, chocolates, preserves, chutneys, and condiments.

Across our sites in Market Harborough, we employ approximately 150 people, who play a vital role in everything we do. We value teamwork, reliability, and long‑term relationships within our workforce, and pride ourselves on delivering dependable service and quality products our customers can rely on.

Role Overview

Love solving problems, improving systems, and building the spreadsheets everyone relies on?

If you're the person people turn to when they need a smarter way of working, this could be the perfect next step.

We're looking for someone to join our small, friendly technology team to help support the systems that keep our warehouse, distribution, sales, and finance teams running smoothly. While you'll occasionally deal with IT issues such as password resets or printer problems, this is far from a traditional helpdesk role.

Instead, you'll spend most of your time working closely with colleagues across the business, understanding how they operate, identifying opportunities for improvement, and helping deliver solutions that make their jobs easier and more efficient.

Reporting to the Head of Technology & Data, you'll receive hands-on support and training as you learn our systems and processes. As your knowledge and confidence grow, you'll take ownership of your own projects, from identifying improvements through to delivering real business impact.

What You’ll Be Doing

· Becoming a go-to person for resolving issues across our order processing, warehouse, stock, and finance systems

· Building meaningful reports and dashboards that help teams make better decisions

· Identifying opportunities to improve processes and reduce reliance on manual spreadsheets

· Testing new system features and updates before they're rolled out across the business

· Creating straightforward guides and providing support to help colleagues get the most from our systems

· Taking increasing ownership of projects and business improvement initiatives as you develop in the role

· Occasionally helping with general IT support, although this is not a traditional helpdesk position

What We're Looking For

Essential Skills & Experience

· Experience working within a warehouse, distribution, logistics, manufacturing, or food production environment

· Confident using business systems such as ERP, WMS, stock management, or accounting software (for example, Sage 200)

· Strong Excel skills, including the use of pivot tables, lookups, and data analysis tools

· A naturally curious and proactive approach, with the confidence to investigate problems and find practical solutions

· Excellent communication skills, with the ability to explain technical concepts clearly and patiently to colleagues at all levels

· A genuine interest in technology, systems, data, and continuous improvement

Desirable Skills (Don't Worry, We Can Teach You)

· Experience with Power Query and/or Power BI

· Basic SQL knowledge

· Exposure to Power Apps or Power Automate

Is this you? You might be:

· A warehouse, logistics, or operations administrator who has become the go-to person for systems and process support

· A stock controller, inventory analyst, or data-focused team member who enjoys creating reports and turning data into useful insights

· An early-career systems, technology, or data professional who wants a role that combines technology with hands-on operational experience

What We Offer

• Competitive Salary
• Working Hours – 37.5 Hours per week
• 22 Days plus statutory holidays, with the opportunity to purchase additional days
• Long service awards
• Christmas shutdown
• Staff-purchase scheme
• A supportive culture where your ideas are valued and your success is celebrated
• Occupational Sick Pay
• Company events

Additional Information

· This is a fully site-based role in Market Harborough, working five days per week from our office. Remote and hybrid working are not available for this position.

· No agencies please — we will not accept speculative CVs or candidate submissions from recruitment agencies for this role.

Bramble Foods are an equal opportunities employer and values diversity.

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Employee discount
• Free parking
• On-site parking
• Sick pay

Work Location: In person