Sapient Cainta Careers
IT Tech Support (CSR) Open for Fresh Graduates | Paid Training
Skills
22 days ago
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Important information
Contract type:
Permanent
Location:
Manila, Metro Manila, Philippines
Work mode:
Onsite
Published on:
5 October 2026
What they need
Looking for better income, new skills, and a career path with room to grow? If you're a fresh graduate, first-time job seeker, or career shifter, this is an opportunity to build your BPO career.
With no BPO experience required, you'll receive training while developing technical support, communication, and problem-solving skills in a professional environment.
Salary & Benefits
- Up to ₱26,000/month
- Paid training from Day 1
- Performance incentives
- Career growth opportunities
- International customer support experience
What You Need
- High School or Senior High School graduate
- No BPO experience required
- Fresh graduates and career shifters welcome
- Good English communication skills
- Basic computer knowledge
- Strong problem-solving skills
- Willing to learn technical systems and troubleshooting processes
- Customer service skills
- Willing to work onsite and shifting schedules
- Must reside in Cainta, Makati, Manila, Mandaluyong, Marikina, Pasig, San Juan, or Taytay
Your Day-to-Day
- Assist customers with technical and service-related concerns
- Troubleshoot device, software, connectivity, or account issues
- Provide clear, step-by-step solutions
- Answer questions about products and services
- Process account and service requests
- Document troubleshooting steps and customer interactions
- Escalate complex technical concerns when needed
- Meet quality, productivity, and customer satisfaction goals
Onsite | Shifting Schedule
Build your technical support, problem-solving, and customer service skills while gaining valuable BPO experience.
Apply today and start building your career in technical support.
Pay: Php18,000.00 - Php26,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Flexible schedule
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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