IT Technical Analyst - SFDC Devlelopment

What you will do

The IT Technical Analyst - SFDC Development will be responsible for designing, developing, enhancing, and supporting Salesforce solutions for China business. This role will work closely with business stakeholders, Salesforce architects, administrators, integration teams, and regional/global IT teams to deliver scalable, secure, and high-quality SFDC solutions that support sales, service, pricing, reporting, and digital transformation initiatives.

How you will do it

• Design, develop, test, deploy, and maintain Salesforce solutions based on business requirements and technical standards

• Develop Salesforce customizations using Apex, Visualforce, Lightning Web Components, Aura Components, Flows, validation rules, approval processes, and other Salesforce platform capabilities

• Analyze business requirements and provide technical solution options, impact assessments, and development estimates

• Work with Salesforce architects and administrators to ensure solution design follows platform best practices, security standards, and governance requirements

• Support integration between Salesforce and upstream/downstream systems such as SAP, data platforms, and middleware services

• Perform unit testing, support system integration testing, UAT, deployment preparation, release management, and post-go-live support

• Troubleshoot Salesforce production issues, identify root causes, and provide timely solutions or workarounds

• Prepare technical documentation, deployment notes, knowledge transfer materials, and support guidance for business and IT teams

What we look for

• Bachelor’s degree or above in Computer Science, Information Systems, Software Engineering, or related majors is required

• A minimum of 5 years of Salesforce development experience, with solid hands-on experience in enterprise-level SFDC implementation or enhancement projects

• Strong expertise in Apex, Lightning Web Components, Visualforce, SOQL, SOSL, Salesforce data model, security model, and governor limits

• Good understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, or other Salesforce modules

• Experience with Salesforce integration patterns, REST/SOAP APIs, middleware platforms, batch jobs, and data synchronization is required

• Experience in Salesforce release management, deployment tools, sandbox management, change sets, metadata deployment, or DevOps practices is preferred

• Ability to independently analyze technical issues, perform troubleshooting, and provide robust and maintainable solutions

• Experience working with SAP, pricing systems, reporting platforms, or other enterprise applications is a plus

• Good communication skills in English and Chinese, with the ability to collaborate with business users and IT teams across regions

• Strong ownership, problem-solving capability, attention to detail, and willingness to learn new technologies

• Salesforce certifications such as Platform Developer I/II, Salesforce Administrator, or Platform App Builder are preferred