IT Technical Assistant

We are a growing and innovative Managed IT, Networking and Technology Solutions company, based in Notting Hill, Victoria. We have gained a reputation for technical excellence and the provision of high levels of customer service. Our success is reflected in our extremely high customer retention rate.

We are looking for a motivated and enthusiastic IT Technical Assistant to support our operations in Melbourne. The required skillset is broad, so a positive and flexible work ethic is essential. Some in-house training will be necessary, in addition to your existing appreciation of technology and your willingness to learn.

This position is initially a Casual “Assistant” position for 2-3 days per week, but we would hope that the right person would develop into all aspects of the role to warrant a Full-Time Technician position at some future point in time. The initial hourly rate offered will be dependent upon your existing skills and experience.

Tasks would include:

• Configuration and support of computer workstations and servers.
• Provide remote support for Microsoft workstations and Microsoft 365 applications.
• Installation and Configuration of networked devices.
• Assist other technicians with on-site work.

Skills and Experience:

• Clear verbal and written communication skills.
• Proficient in English.
• Australian Citizen or entitlement to work in Australia.
• Enthusiastic and honest with a can-do attitude.
• Aptitude and willingness to learn new technology concepts.
• Willingness to undertake a broad range of tasks that are required by the role.
• Experience with computers, Windows operating system environments and MS Office Applications.
• Experience with electronics and networking products highly regarded but not essential.
• Experience in the use of basic hand tools and common power tools highly regarded.
• Construction Induction Card or White Card highly regarded.
• Australian Drivers Licence (including entitlement and capability to drive a manual vehicle)
• Working with Children Card, or the ability to obtain one.
• Must be able to satisfy the requirements of a National Police Check.

If this sounds like your next position, please submit a cover letter and resume.