IT Technical Officer

St Mark’s Anglican Community School (St Mark’s) opened in 1986 and is the foundation school of AngliSchools. As a Kindergarten to Year 12 Anglican school, St Mark’s provides a high quality, inclusive, caring education grounded in the Anglican tradition.

The School is a centre of excellence in teaching and learning, pastoral care, worship, and service.  St Mark's is committed to fostering growth in character, service and learning in a Christian and Child-Safe environment.

St Mark’s is a values-driven community guided by our values of Faith, Inclusion, Respect and Excellence. The School motto is Seek Truth and Wisdom.

The Technical Officer (Level 4) reports to the Network Manager and supports the delivery, security and sustainability of the School’s ICT systems, platforms and end-user environments.

The role is responsible for the supervision, support and optimisation of systems and devices, excluding core network infrastructure, ensuring services are reliable, secure and aligned with the School’s operational and educational needs.

At St Mark's, technology helps bring learning to life. It supports creativity, connection, collaboration, and the day-to-day experiences of students and staff across the School.

Help power a learning environment where technology enables curiosity, creativity, and excellence. In this role, you'll directly influence the digital experiences of students and staff while working with a team committed to innovation, service, and continuous improvement.

This is an opportunity to be part of a school that values technology and the people behind it. You'll join a supportive team, work with modern platforms and systems, and contribute to projects that have a visible impact across the School.

Responsibilities

• Digital governance and operational accountability
• Child safety and safeguarding
• Data protection, privacy and ethical technology use
• Ensure systems and practices align with School policies and AngliSchools expectations
• Support secure handling of student, staff and community data
• Maintain professional, ethical and responsible use of technology
• Contribute to safe, inclusive and well-managed digital environments

Systems

• Process and maintain the School’s core systems and services
• Maintain system integrity, performance and availability
• Configure and manage permissions, policies and system settings
• Contribute to system documentation and standard operating procedures

Device and Endpoint Management

• Manage deployment, configuration and lifecycle
• Service device management platforms
• Ensure effective integration between Apple devices and Microsoft identity systems
• Maintain device compliance

Applications and Platform Support

• Support and process key school platforms
• Assist in system configuration, upgrades and testing
• Liaise with vendors to resolve issues and improve service delivery
• Ensure appropriate access, data integrity and secure configuration of systems

Cybersecurity and Data Protection

• Implement and maintain security controls across systems
• Assist in maintaining and validating backup processes
• Monitor systems for potential risks and escalate to the Network Manager
• Support compliance with School policies

ICT Service Delivery

• Provide Level 2–3 ICT support to staff and students
• Diagnose and resolve complex technical issues across systems, devices and applications
• Support ICT helpdesk operations
• Deliver responsive, professional and user-focused ICT services

Applicants must demonstrate:

• Relevant tertiary, TAFE or equivalent ICT qualifications
• Experience working in a Microsoft-based environment
• Demonstrated knowledge of Apple environments
• Strong troubleshooting and analytical skills
• High-level communication and customer service skills
• Ability to manage competing priorities in a dynamic school environment

APPLY NOW

If you are looking to build your IT skills in a professional, people-focused environment, we encourage you to apply.

A full job description can be obtained from our website.

**Applications close at 8am 21 August 2026.**We reserve the right to commence shortlisting and interviews prior to the closing date, and may appoint to the position before the advertised closing date if a suitable candidate is identified.

**Please submit your CV and Covering Letter through Seek.**If you have any questions, please email James Dover for a confidential discussion [email protected]

St Mark's is committed to being achild-safe organisation.

Privacy Statement

In applying to provide your services, you will be providing St Mark’s with personal information, e.g. your name and address or information contained on your resume. This information will be collected in order to assess your application and may be stored for 12 months. We may also make notes and prepare a confidential report in respect of your application. Access to this information may be available to you if you ask the School for it. We will not disclose this information to a third party without your consent.