IT TECHNICAL SUPPORT

Be the technology expert who keeps employees productive by delivering fast, reliable, and impactful IT support every day.

Key Responsibilities

·       Install, configure, and maintain desktops, laptops, printers, and related software.

·       Provide technical support for hardware, software, and Office 365 applications.

·       Troubleshoot and resolve end-user IT issues in a timely manner.

·       Perform system upgrades, patches, and preventive maintenance.

·       Manage user access to company systems and applications.

·       Coordinate with vendors and internal IT teams on technical concerns.

·       Maintain inventory and documentation of IT assets.

·       Provide VIP support for management and critical users when needed.

Qualifications

·       Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

·       At least 3 years of experience in hardware and software support.

·       Knowledge of Windows/Linux Operating Systems.

·       Knowledge of Microsoft Office / Office 365.

·       Strong troubleshooting, communication, and customer service skills.