IT Technical Support Engineer

Skills Required

● Good communication and leadership skills

● Basic maintenance and troubleshooting knowledge

● Proficiency in MS Office and basic computer applications

● Good documentation and reporting

Job Responsibilities

● Ensure smooth day-to-day operation of the Container Tracking and Yard Management System at ICD Sanand.

● Monitor and maintain project equipment, including OCR cameras, mobile scanning devices, network equipment, and system infrastructure.

● Conduct regular equipment health checks and preventive maintenance activities.

● Maintain daily, weekly, and monthly operational checklists and records.

● Coordinate with operators, client representatives, and technical support teams for issue resolution.

● Ensure real-time container tracking, geo-fencing, and application-based operations are functioning properly.

● Prepare and submit Daily MIS Reports, highlighting system status, equipment health, operational activities, issues observed, and corrective actions taken.

● Prepare and submit other operational and maintenance reports as required.

● Submit monthly service bills on time and follow up for payment release.

● Ensure project operations are executed as per the agreed scope and service requirements.

● Ensuring the operational maintenance of all the project material

● Act as the onsite point of contact for operational and maintenance-related activities.

Preferred Attributes

● Self-motivated and responsible.

● Good coordination skills.

● Ability to work independently at the project site.

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Education:

• Diploma (Preferred)

Experience:

• Technical Support: 2 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person